Thank you for choosing us for your medical care. To help familiarize you with our office, we have listed some of our office policies below. If you do not find what you are looking for here, please feel free to contact us. We are looking forward to meeting you!

REGISTRATION FORMS
For your convenience, we make our registration forms available online so that you can complete them and bring them in to your appointment. This helps to eliminate time spent in our waiting room.

When you come for your appointment, please remember to bring your insurance card (if applicable), your co-payment or deductible and a valid form of ID (such as a driver’s license).

New Patient Paperwork
Medical Records Release
HIPAA Privacy Policy

APPOINTMENTS
We see patients by appointment.  If you have an urgent need to be seen, we will do our best to accommodate you the same day when possible.  If you need to cancel an appointment, we request that you give us 24 hours notice so that we may give that time to another patient in need.

INSURANCE
We accept most major health plans, including those listed below:

• Aetna
• Banner
• Blue Cross Blue Shield of Arizona
• Care 1st Health Plan of Arizona
• Cigna
• Healthnet
• Maricopa Health Plan
• Medicare
• Multiplan
• Tricare
• Three Rivers Provider Network
• United Health Care
• The University of Arizona Health Plans

If you do not see your health plan listed above, please contact our office.  It is possible that we may consider enrolling in your health plan.  We also gladly accept self-pay patients.

FINANCIAL POLICY
All co-payments, deductibles and non-covered services are required to be paid at the time of service. For your convenience, we do accept checks, debit and credit cards.

PRESCRIPTION REFILLS
When requesting refills, please be prepared to provide us with the name of the medication, the dosage and the phone number for your pharmacy. Please allow us until the end of our business day to get refills processed.

As a general rule, we do not process refill requests after hours or on the weekends unless it is an emergency.